Frequently Asked Questions

Get answers to common questions about Satori Signature Massage - 90 Min (3 Pack).

Redeem by booking online, calling, or presenting your confirmation at arrival. Provide the purchaser name or voucher code when scheduling. Each session can be booked separately and used by different people; our front desk will assist with transfers and appointment setup.

Yes—each of the three 90-minute sessions is transferable and may be used by different recipients. Simply book individual appointments, present your voucher or confirmation, and our front desk will apply the sessions to each person's visit.

Each 90-minute Satori Signature Massage includes a personalized consultation, full-body therapeutic massage, hot stones, warm towels, and tailored aromatherapy blends. Therapists adjust pressure and techniques to your needs and provide aftercare recommendations for ongoing relief.

Certain conditions may require modifications or medical clearance, including pregnancy, recent surgery, fever, open wounds, uncontrolled hypertension, or active cancer treatment. Always disclose medical history during booking; therapists will tailor or defer treatment for your safety.

Arrive 10–15 minutes early to complete intake and relax. Hydrate, avoid heavy meals immediately before, and wear loose clothing. Share any health concerns, preferred pressure, or areas to avoid so therapists can customize the full 90-minute experience.

We request at least 24 hours' notice to cancel or reschedule appointments to avoid late fees. No-shows or short-notice changes may incur charges. Package sessions remain on your account; contact our front desk for exceptions or to discuss special circumstances.